Professional Helpers Weekly CX Jobs Newsletter # 47

The first episode of Phone Screen is coming!

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Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.

In This Week’s Newsletter:

📢 Today’s Sponsor: 1440 (click the ad to support the newsletter!)

☎️ First Episode of Phone Screen

🫂 Today’s Roles

💌 Newsletter Recommendations

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Phone Screen: Succeeding in Success

Episode 1 of Phone Screen is going live tomorrow! I took some time to chat with Nicole St. Germain of Customer Success Jobs to talk about her journey into Customer Success and pivoting into curating her jobs newsletter!

Subscribe to the newsletter to catch the episode and some tips on career changing and job hunting in this wild market.

Monday Fresh Roles

🟢 = New (live within the last 7 days)

🟡 = Reposted (has been live previously, but has been reposted)

🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)

🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!

Customer Experience (49 live)

🟡 ClarityPay - Director Customer Experience - $120,000 - $130,000

🟡 CareScout - Director of Customer Experience - $170,000 - $240,000

Customer Success (20 live)

🟢 skillsoft - Compliance Customer Success Manager - $84,000 - $88,000

🟢 Cherry - Customer Success Manager, Dental - $90,000 - $125,000

🟢 Haus - Customer Success Onboarding Manager - $90,000 - $125,000

Trust & Safety (59 live)

🟡 TD Bank - Financial Crime Risk Management Training Specialist - $68,640 - $112,320

🟡 Google - Manager, Knowledge & Information Trust - $144,000 - $211,000

🟢 Coinbase - Specialist, Trust & Safety - $117,400 - $159,200

Community Management (40 live)

The Alliance - Community Engagement Coordinator - £25,500 - £29,000

Long Angle - Community Engagement Lead - $100,000 - $140,000

Newsletter Recommendations

Check out some more newsletters highlighting supportlandia, remote jobs, and entrepreneurial or job-hunting resources!

Customer Success Jobs: High-paying remote roles in Customer Success along with helpful articles and resources for success pros.

Remote Source: The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.

Thrive Remotely: Thrive Remotely is your weekly inspiration to leverage working remotely and live life to its fullest!

Support HumanNews, analysis, snark, and Bad Job Bingo for CX and Tech workers
Phone ScreenPhone Screen is a podcast intended to help you connect more deeply with the people in your community, understand how support work has affected them, and reaffirm that support requires humans to work.
The Serving TimesAs if customer service wasn't ridiculous enough