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Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.

Thanks again to everyone for being so supportive of this passion project! Readers like you make this newsletter possible 💌 If you’d like to help this newsletter remain sustainable, you can:

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Ashley, Your Professional Helper 💌 

Twice a Week?

Because the volume of new roles has picked up quite a bit over the last few months, i’ve been toying with the idea of sending an update twice a week. Jobs get stale quickly, and I want to make sure I’m getting interesting things I’ve vetted in front of you!

Hopefully this helps you find something you haven’t seen come through your alerts!

Friday Fresh Roles

143 Live Jobs, 32 Customer Experience, 25 Customer Success, 38 Trust & Safety, 20 Community

View all jobs here! Join the ElevateCX Community for live job updates throughout the week!

🟢 = New (live within the last 7 days)

🟡 = Reposted (has been live previously, but has been reposted)

🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)

🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!

Customer Experience (32 live)

🟡 Henry Schein - Executive Director, Customer Experience - $173,000 - $237,900

🟡 Leap - Senior Director of Customer Experience

🟢 Clover Health - Director of Customer Experience - $136,000 - $200,000

🟡 Harry’s (Flamingo) - Director of Customer Experience - $138,400 - $190,300

🟢 OpenPhone - Director of Support - $152,000 - $192,000

↗️ All Customer Experience Roles

Customer Success (25 live)

🟢 Get100 - Director of Implementation & Customer Experience - not listed

🟢 Talent - Customer Success Manager - $53,000 - $92,000

🟢 Inspira Education Group - Senior Customer Success Manager - $100,000 - $120,000

🟢 Okendo - Customer Success Manager - $70,000 - $85,000

🟢 Covey - Customer Success Manager - not listed

↗️ All Customer Success Roles

Trust & Safety (38 live)

🟢 Trip Advisor - Lead Content Moderation Specialist - not listed

🟢 Yelp - Lead Product Manager, T&S (Canada) - $124,000 - $269,000

🟢 Nextdoor - Community Moderation Manager - $125,000 - $150,000

🟢 Roblox - Regulatory Compliance Product Manager, Transparency Reporting - $224,510 - $275,030

🟢 Snap Inc - Trust & Safety Specialist - $69,000 - $121,000

↗️ All Trust & Safety Roles

Community Management (20 live)

🟢 Auggie - Community & Operations Manager - $60,000 - $90,000

🟢 dbt Labs - Senior Community Program Operations Manager - $160,000 - $210,000

🟢 Greenpark - Community Manager (US, contract) - not listed

🟢 Modular - AI Developer Community Coordinator - $106,000 - $160,000

🟢 Morningstar - Manager of Community Impact & Giving - $98,208 - $176,792

↗️ All Community Management Roles

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