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- Professional Helpers Weekly CX Jobs Newsletter # 41
Professional Helpers Weekly CX Jobs Newsletter # 41
Big updates for the job board!
Ashley Hayslett
June 23, 2025
In partnership with
Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.
In This Week’s Newsletter:
📢 This Week’s Sponsor: I Hate It Here (click the ad to support the newsletter!)
🖥️ Job Board Updates — UX research & knowledge management coming soon!
🫂 Today’s Roles
💌 Newsletter Recommendations
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Ashley, Your Professional Helper 💌
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Job Board Update
Big update for the Job Board this week! The board will now backfill daily with roles pulled in based on some detailed filters I’ve created. That means, yay more roles for you to check out! But also, they’re not as high quality as the roles I vet myself every week.
After a week of experimenting, these backfilled roles will be more limited than they initially were in an effort to increase quality. For example:
I’m only targeting remote roles
Each job category (cx, success, etc) will only target certain industries (software, ecomm)
I’m gonna keep working on improving the board and how I find and share roles but this is the direction I’m trying to move in. Hoping to get toward better quality with the higher volume, soon.
UX Research & Knowledge Management Coming Soon
I want to get back to including these roles, but my resources for them aren’t reliable, and filters have been very bad. I’m working on building something more reliable, because I’m starting to see more of these roles pop up, especially around knowledge management (super important for AI powered orgs).
Right now you can find these roles on the job board — these are my first attempts at filtering for them, so the quality may not be great, but hopefully next week I’ll be able to include some much higher quality roles in the newsletter!
New Roles This Week
128 Live Jobs, 24 Customer Experience, 41 Customer Success, 2 Trust & Safety, 25 Community
View all jobs here! Join the ElevateCX Community for live job updates throughout the week!
🟢 = New (live within the last 7 days)
🟡 = Reposted (has been live previously, but has been reposted)
🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)
🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!
Customer Experience (24 live)
🟢 Medallion - Technical Support Lead - $130,000 - $160,000
🟡 Instacart - CX Associate Vendor Manager - $94,000 - $125,000
🟡 Centari - Customer Experience Lead - $165,000 - $$210,000
🟢 CAIS - Client Services Vice President - $150,000 - $175,000
🟡 Cribl - Customer Support Manager - $145,000 - $181,000
Customer Success (41 live)
🟢 6sense - Sr. Manager, Customer Success, Strategic - $119,025 - $174,570
🟣 PeakMetrics - Customer Experience & Success Manager - $80,000 - $125,000
🟣 Pindrop - Enterprise Customer Success Manager - $115,000 - $145,000
🟡 Vanta - Customer Success Manager, Growth - $110,000 - $130,000
🟡 Brisk Teaching - Customer Success Manager - $105,000 - $120,000
🟡 Seerist - Customer Success Manager - $80,000 - $110,000
🟡 Consensus - Customer Success Enablement Manager - $100,000 - $110,000
🟢 Climate X - Customer Success Manager - $100,000 - $200,000
Trust & Safety (22 live)
🟢 Thumbtack - Background Check Lead Specialist - $26.25 - $39.96/hr
🟢 Google - Product Strategy & Operations, Knowledge & Information Trust - $144,000 - $211,000
Community Management (25 live)
🟢 Webflow - Senior Community Marketing Manager - $108,000 - $157,000
🟡 SimplePractice - Senior Community Manager - $108,000 - $135,000
🟡 Reddit - Head of Community Partnerships - $219,200 - $306,900
🟢 New Public - Community Engagement Associate, Local - $70,000 - $77,000
Newsletter Recommendations
Check out some more newsletters highlighting supportlandia, remote jobs, and entrepreneurial or job-hunting resources!
Customer Success Jobs: High-paying remote roles in Customer Success along with helpful articles and resources for success pros.
Remote Source: The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.
Thrive Remotely: Thrive Remotely is your weekly inspiration to leverage working remotely and live life to its fullest!
The Female Maverick: From Corporate Ladder to Female Entrepreneur: Unfiltered Wisdom on How to Start a Business as a Woman.
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