- Professional Helpers Weekly CX Job Newsletter
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- Professional Helpers Weekly CX Jobs Newsletter # 39
Professional Helpers Weekly CX Jobs Newsletter # 39
Community Management Roles are back! And WotC needs one to tame D&D.
Ashley Hayslett
June 09, 2025
Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.
In This Week’s Newsletter:
📢 This Week’s Sponsor: The Rundown AI
❌ A Conversation about job descriptions, framing, and having a sense of humor while job hunting.
🔢 New Roles, Community Management Roles are Back!
💌 Newsletter Recommendations
Thanks again to everyone for being so supportive of this passion project! Readers like you make this newsletter possible 💌 If you’d like to help this newsletter remain sustainable, you can:
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Share the newsletter with folks who are looking for support ops roles or hiring for them!
Warmly,
Ashley, Your Professional Helper 💌
Learn AI in 5 minutes a day
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While I work on recording the first few episodes on Phone Screen, I wanted to share the conversation I had with Stephanie Lundberg (she of Bad Job Bingo & Support Human, subscribe below!) on our first episode of #chatter by ElevateCX!
We chat about what Bad Job Bingo is (and isn’t), why having a sense of humor in this awful job market is crucial, and the importance of understanding how to infer what job descriptions are leaving out. Then we take a few minutes to scan a job post, and Steph walks us through her Bingo process.
Take a listen here!
New Roles This Week
46 Live Jobs, 16Customer Experience, 13 Customer Success, 12 Trust & Safety, 7 Community
View all jobs here! Join the ElevateCX Community for live job updates throughout the week!
🟢 = New (live within the last 7 days)
🟡 = Reposted (has been live previously, but has been reposted)
🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)
🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!
Customer Experience (16 live)
🟣 PeakMetrics - Customer Experience & Success Manager - $80,000 - $125,000
🟡 Benepass - Director, Customer Experience - $150,000 - $180,000
🟢 Novo Nordisk - Executive Director, Customer Experience - $222,500 - $389,400
🟡 Owner - Director of Support - $160,000 - $190,000
🟡 Muck Rack - Senior Manager, Customer Support - $105,000 - $115,000
Customer Success (13 live)
🟣 Motive - Strategic Accounts Customer Success Manager - $98,000 - $140,000
🟡 Hyro - Strategic Customer Success Manager - $100,000 - $150,000
🟢 Superdial - Customer Success Manager - $110,000 - $150,000
🟢 Pursuit - Customer Success Manager - $100,000
🟢 1Password - Senior Customer Success Manager, Commercial - $77,000 - $104,000
Trust & Safety (12 live)
🟢 Google - Program Manager II, Data Management, Global Affairs - $126,000 - $181,000
🟢 Roblox - Operations Analyst, Critical Harms - $164,620 - $201-600
🟢 Gemini - Associate, Trust & Safety - $82,500 - $110,000
🟢 Mercury - Risk User Experience Manager - $108,500 - $150,700
🟢 DoorDash - Group Product Manager - Fraud, Trust & Safety - $193,800 - $285,000
Community Management (7 live)
🟢 Stripe - Program Lead, Stripe Start Ups - $138,500 - $207,800
🟢 Stronghold - Community Manager, SHx - $100,000 - $165,000
🟢 Wizards of the Coast - Director of Community, Dungeons & Dragons & Hasbro Pulse - $166,600 - $250,000
🟢 Aspect Software - Community & Engagement Manager - $105,000 - $115,000
Newsletter Recommendations
Check out some more newsletters highlighting supportlandia, remote jobs, and entrepreneurial or job-hunting resources!
Customer Success Jobs: High-paying remote roles in Customer Success along with helpful articles and resources for success pros.
Remote Source: The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.
The Female Maverick: From Corporate Ladder to Female Entrepreneur: Unfiltered Wisdom on How to Start a Business as a Woman.
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