Professional Helpers Weekly CX Jobs Newsletter # 38

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Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.

In This Week’s Newsletter:

📢 This Week’s Sponsor: 1440 Media

📆 Scheduling Phone Screens

🔢 New Roles, welcome back

💌 Newsletter Recommendations

Thanks again to everyone for being so supportive of this passion project! Readers like you make this newsletter possible 💌 If you’d like to help this newsletter remain sustainable, you can:

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Warmly,

Ashley, Your Professional Helper 💌 

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Working on scheduling interviews for the podcast! It might be a bit before we get any up, everyone’s schedules everywhere this time of year.

If you’re interested and haven’t reached out to me already, you can fill out this form, and I’ll reach out as I’m ready to schedule convos!

New Roles This Week

23 Live Jobs, 7 Customer Experience, 7 Customer Success, 9 Trust & Safety

View all jobs here! Join the ElevateCX Community for live job updates throughout the week!

🟢 = New (live within the last 7 days)

🟡 = Reposted (has been live previously, but has been reposted)

🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)

🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!

Customer Experience (7 live)

🟢 Magnetic Forensic - Technical Support Engineer - $76,300 - $130,800

🟢 Kizen - Technical Customer Support Specialist - $95,000 - $115,000

🟢 Centari - Customer Experience Lead - $165,000 - $210,000

🟢 Cadent - Director, Customer Experience - $145,000 - $152,500

Customer Success (7 live)

🟡 Kizen - Senior Customer Success Manager - $140,000 - $160,000

🟡 Sigma - Enterprise Customer Success Manager - $132,000 - $165,000

🟢 Poll Everywhere - Customer Success Manager - $89,000 - $115,000

Trust & Safety (9 live)

🟢 Rivian - Lead, AI Governance - $125,000 - $187,000

🟢 Pinterest - Staff Content Designer, Trust & Safety - $118,543 - $244,059

🟢 Mercury - Risk User Experience Manager - $108,500 - $150,700

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