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Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.

Thanks again to everyone for being so supportive of this passion project! Readers like you make this newsletter possible 💌 If you’d like to help this newsletter remain sustainable, you can:

• Upgrade your subscription to the Supporter level.

• Make a one-time or ongoing contribution ☕️ .

• Share the newsletter with folks who are looking for support ops roles or hiring for them!

Warmly,

Ashley, Your Professional Helper 💌 

Phone Screen: Ready to Record 

It’s a short week, but I’m finally ready to start recording episodes! Thank you to everyone who reached out with interest. I’ll be contacting folks to start scheduling some time to chat!

Last week I wrote an introduction and deeper explanation about where my brain is and why this project feels necessary to me. Check it out here.

I also want to underline a few things and set some expectations.

• I still want to give attention to people who are unemployed first.

• And then people who are actively looking for new roles - whether we make that clear or not in our conversation.

• It’s also super important to me to chat with people whose faces and voices aren’t already all over LinkedIn. I love y’all, but you have a foundation, I want to prop people up whose voices haven’t been heard yet.

If you’re interested and haven’t reached out to me already, you can fill out this form, and I’ll reach out as I’m ready to schedule convos!

New Roles This Week

37 Live Jobs, 11 Customer Experience, 15 Customer Success, 12 Trust & Safety

View all jobs here! Join the ElevateCX Community for live job updates throughout the week!

🟢 = New (live within the last 7 days)

🟡 = Reposted (has been live previously, but has been reposted)

🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)

🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!

Customer Experience (11 live)

🟢 AlphaSense - Manager, Customer and Product - $92,000 - $110,000

🟢 PeakMetrics - Customer Experience & Success Manager - $80,000 - $125,000

🟡 Common Room - Head of Customer Support

🟡 Wiz - Director, CxO Strategy & Transformation - $182,500 - $313,500

↗️ All Customer Experience Roles

Customer Success (15 live)

🟢 Wrike - Customer Success Manager - $113,812-$122,850

🟣 Cisco Meraki - Customer Success Manager - $85,700 - $145,300

🟣 BenchPrep - Customer Success Manager - $95,000 - $130,000

🟣 Zenoti - Senior Customer Success Manager - $100,000 - $105,000

↗️ All Customer Success Roles

Trust & Safety (12 live)

🟢 Meta - Content Policy Associate Manager, Consumer Safety - $89,000 - $140,000

🟢 YouTube - Policy Development Lead - $129,000 - $189,000

🟢 Airbnb - Advanced Analytics Lead - $157,000 - $185,000

🟢 OpenAI - Trust & Safety Solutions Analyst - $180,000 - $235,000

↗️ All Trust & Safety Roles

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