Job Site | Submit a Role | Support The Newsletter

Hi everyone! Welcome to Professional Helpers, a weekly listing of CX jobs in support, trust and safety, success, and more, scoured from the corners of the internet and presented to you every Monday afternoon.

New Job Board WIP

The job board is up, and we’ve got a new url! You can find all of the jobs on cxjobs.work, now! Over the next few weeks I’ll continue working on this to get it closer to what the previous site experience was, but I do like this job better. In the long run, it will allow us to report bad or expired listings and more information about your experience.

Thanks again to everyone for being so supportive of this passion project! Readers like you make this newsletter possible 💌 If you’d like to help this newsletter remain sustainable, you can:

• An Upgrade to your subscription to the Supporter level.

• Making a one-time or ongoing contribution.

• Share the newsletter with folks who are looking for support ops roles or hiring for them!

Warmly,

Ashley

Jobs This Week

Remote

DoorDash - Manager, Trust & Safety (Night Shift)

Instacart - Trust & Safety Specialist, Law Enforcement Response

UserTesting - Director, Customer Success

DropBox - Customer Success Manager

Healthee - Sr. Manager Customer Support

SimplePractice - Senior Director, Customer Support

Fullpath - Enterprise Customer Success Manager

Pearson - Customer Success Manager - Enterprise

Hazel Health - Customer Success Manager - K12 Districts (OH)

Kinetic - Customer Success Manager - Northeast US

Unibuddy - Customer Success Manager

Samsara - Strategic Customer Success Manager

Docker - Senior Customer Success Manager

HubSpot - Principal Customer Success Manager, Strategic Accounts

Fieldguide - Customer Onboarding Consultant

Fieldguide - Director of Customer Success

Fieldguide - Senior Customer Success Manager

Fieldguide - Senior Manager, Implementation

On-Site

Google - Analyst, Responsible Innovation AI, Trust and Safety - Seattle, WA

Prove - Enterprise Customer Success Manager at Brellium, NYC

View all jobs here!

Phone Screen: A New Project

Thank you to everyone who reached out about participating! If you’re interested and haven’t reached out to me already, you can fill out this form, and I’ll reach out as I’m ready to schedule convos!

As a reminder, the goal is to put together a highlight series, interviewing folks who are looking for work and providing you with a short intro video to pair with your resume.

Newsletter Recs

Check out some more newsletters highlighting supportlandia, remote jobs, and entrepreneurial or job-hunting resources!

Remote Source: The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.

The Female Maverick: From Corporate Ladder to Female Entrepreneur: Unfiltered Wisdom on How to Start a Business as a Woman.