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Hi everyone! Welcome to Professional Helpers, a weekly listing of CX jobs in support, trust and safety, success, and more, scoured from the corners of the internet and presented to you every Monday afternoon.

Thank you for being so supportive of my passion project! Readers like you make this newsletter possible 💌 If you’d like to help this newsletter remain sustainable, you can:

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Warmly,

Ashley

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This Week’s Roles

Customer Experience (22 total)

Mapbox - Technical Customer Engagement Leader - $207.4-$280.6k

Vantage Group - Senior Director, Commercial and Guest Experience - $175-$225k

CaptivateIQ - Director of Strategy & Operations, Customer Experience - $170-$238k

Raptive - VP, Community Experience - $160-$260k

View all 22 Jobs

Customer Success (27 total)

Notion - Customer Success Strategy & Operations Lead - $215-$240k

Grammarly - Director, Customer Success Operations - $206.5-$288k

Tabs - Head of Customer Success - $170-$220k

UKG - Director, Global Engagement Services - $155,200 to $223,100

View all 27 Jobs

Trust & Safety (5 total)

AirBnb - Senior Counsel, Policy - $205-$249k

Reddit - Trust & Safety Policy - Intellectual Property Senior Policy Specialist - $140.8-$197.1k

DoorDash - Manager, Strategy & Operations - Fraud - $121.7-$179k

Cloudflare - Fraud Manager, Platform Integrity - $107.7-$157k

View all 5 Jobs

Community Management (16 total)

Articulate - Director, Community - $150.2-$225.2k

1Password - Community Learning Manager - $105-$143k CAD

Nex - Senior Community Manager - $100-$160k

Mozilla - Manager, Open Source Community Programs - $100-$115k CAD

View all 16 Jobs

User Research (10 total)

Enfusion - Head of User Experience - $260-$285k

Imply - Director, User Experience - $204-$330k

Peloton - Senior User Researcher - $168.4-$227.4k

GrubHub - Senior Manager, User Experience Research - $167-$251k

View all 10 Jobs

Talent Network

Job Seekers, join the Professional Helpers Talent Network to shorten the distance between you and hiring managers! You can add a public profile for recruiters to browse or private if you’d like me to just pass roles to you!

Hiring Managers, take a look at the folks in our Talent Directory so far! It’s small (we’re just starting), but I’m hopeful this will grow into a great resource for finding talented, passionate CX pros for the important roles you’re filling.

Newsletter Recs

Check out some more newsletters highlighting supportlandia, remote jobs, and entrepreneurial or job-hunting resources!

Remote Source: The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.

The Female Maverick: From Corporate Ladder to Female Entrepreneur: Unfiltered Wisdom on How to Start a Business as a Woman.