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Hi everyone! Welcome to Professional Helpers, a weekly listing of CX jobs in support, trust and safety, success, and more, scoured from the corners of the internet and presented to you every Monday afternoon.

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Ashley

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This Week’s Roles

Customer Experience (20 total)

Iopa Solutions - Director Customer Experience - $180-$220k

Saviynt - Director, Support Operations - $170-$190k

Rockstar Games - Director, Customer Experience - $136-$190k

Pitchbook - Manager, Customer Support - $110k

View all 20 Jobs

Customer Success (21 total)

Propel, Inc - Director of Customer Success - $200-$240k

Anthropic - Enterprise Customer Success Manager -$200-$240k

Jobot - Director of Customer Success - $130-$150k

Stripe - Advisory Customer Success Manager - $124.9-$187.4k

View all 21 Jobs

Trust & Safety (20 total)

Anthropic - Generalist, Responsible Scaling Team - $300-$405k

Waymo - Scaled Operations Senior Manager, Emergency Response Team - $180-$227k

Crunchyroll - Senior Program Manager, CX & Trust & Safety - $154.8-$192.6k

Roblox - Critical Harms Safety Operations Specialist, Self Harm - $148.95-$177.4k

View all 20 Jobs

Community Management (15 total)

Articulate - Director, Community - $150.2-$225.2k

Datadog - Community Manager - $121-$145k

3Labs - Community Lead - $115-$135k

1Password - Community Learning Manager - $105-$143k CAD

View all 15 Jobs

User Research (14 total)

Justworks - Director, Head of Research & Insights - $210-$231k

Imply - Director, User Experience - $204-$330k

GrubHub - Senior Manager, User Experience Research - $167-$251k

Mindbody - Senior Manager, User Research - $160-$230k

View all Jobs

Talent Network

Job Seekers, join the Professional Helpers Talent Network to shorten the distance between you and hiring managers! You can add a public profile for recruiters to browse or private if you’d like me to just pass roles to you!

Hiring Managers, take a look at the folks in our Talent Directory so far! It’s small (we’re just starting), but I’m hopeful this will grow into a great resource for finding talented, passionate CX pros for the important roles you’re filling.

Next Steps

Still working on a membership login feature and also working on organizing folks by industry. I may reach out to folks who have already added themselves to make sure your profile is up to date!

Newsletter Recs

Check out some more newsletters highlighting supportlandia, remote jobs, and entrepreneurial or job-hunting resources!

Remote Source: The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.

The Female Maverick: From Corporate Ladder to Female Entrepreneur: Unfiltered Wisdom on How to Start a Business as a Woman.