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Hi everyone! Welcome to Professional Helpers - a weekly listing of CX jobs across support, trust & safety, success, and more, scoured from the corners of the internet, presented to you every Monday afternoon.

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Warmly,

Ashley

This Week’s Sponsor

Here’s another resource specifically for those interested in remote roles and advice! Follow news on how RTO and remote work culture are changing, access remote-friendly jobs, and more!

This Week’s Roles

Customer Experience

Redis - Senior Support Operations Manager - $154-$200k

Coinbase - Program Manager, CX Insights - $144.5-$170k

Scentbird - Technical Director of Customer Experience - $140-$150k

Robinhood - Customer Experience Manager, Platinum Desk - $102,850-$155k

View all 26 on the Job Board

Customer Success

Bluecore - Senior Customer Success Manager - $115-$135k

3Labs - Community Lead - $115-$135k

WalkMe - Manager, Customer Success Operations - $110-$130k

Common Room - Customer Success Manager - $100-$150k

View all 27 on the Job Board

Trust & Safety

Twitter - Director, Strategic Response, Safety - $195-$270k

Roblox - Privacy Program Manager - $157.6-$193k

Toast - Senior Manager, Enterprise Risk and Compliance Program - $136-$218k

Chanel - Group Director, Cyber Security Response & Resilience - $133.9-$190k

View all 10 on the Job Board

Community Management (10 total)

Figma - Manager, Designer Advocates - $180-$288k

Vanta - Senior Manager, Customer Advocacy & Community - $178-$209k

Tailscale - Community Manager - $163-$204k

Raptive - VP, Community - $160-$260k

View all 10 on the Job Board

User Research

Hinge - Senior UX Researcher, Labs - $159.5-$191.5k

CreativeX - Head of Creative Research and Insights - $150-$180k

Google - Senior Quantitative UX Researcher - $142-$211k

Gusto - Staff UX Researcher - $139-$221k

View 10 more on the Job Board

Talent Network

Job Seekers, join the Professional Helpers Talent Network to shorten the distance between you and hiring managers! You can add a public profile for recruiters to browse or private if you’d like me to just pass roles to you!

Hiring Managers, take a look at the folks in our Talent Directory so far! It’s small (we’re just starting), but I’m hopeful this will grow into a great resource for finding talented, passionate CX pros for the important roles you’re filling.

Next Steps

I’ve received great feedback from both job seekers and hiring managers on what would make this resource better for them. I’m working toward enabling a login experience so you can manage your own profile and adding some categorization so hiring managers can look for folks with experience in their fields.

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