Professional Helpers Weekly CX Jobs Newsletter # 21

100 Roles This Week - Check'em out!

Hi everyone! Welcome to Professional Helpers - a weekly listing of CX jobs across support, trust & safety, success, and more, scoured from the corners of the internet, presented to you every Monday afternoon.

In This Week’s Newsletter:

💯 100 roles on the board this week!

🏡 57 are remote!

↗️ 20 Senior Support Roles

👋 Join the Talent Network!

📆 This week’s partner is Reclaim.ai!

Readers like you make this newsletter possible! If you’d like to help this newsletter remain sustainable, you can:

Warmly,

Ashley

Reclaim is an AI calendar that automatically finds the best time for tasks, habits, meetings, & breaks in your busy schedule.

It’s been the best time management hack for my ADHD. When I began consulting, I started using Reclaim to plan my day — I no longer get lost in my to-do list and have struck a much better balance between life and work.

This Week’s Roles

Customer Experience

Fastly - Head of Customer Performance Operations - $239,640-$332,840

Coinbase - Staff TPM, Voice of the Customer Programs - $195,500-$230,000

Pendulum - Senior/Director Customer Experience - $176,985-$250,00

Hootsuite - Senior Director, Customer Experience & Strategy - $164,700-$230,400 CAD

Customer Success

Maven Clinic - VP Client Success - $200,000-$300,00

Kong - Technical Customer Success Manager - $140,000-$160,000

Zendesk - Customer Success Specialist - $105,000-$157,000

Snapdocs - Customer Success Manager - $104,000-$161,000

Trust & Safety

Anthropic - Generalist, Responsible Scaling - $300,000-$405,000

Microsoft - Senior Policy Program Manager - $153,600-$250,200

Figma - Manager, Moderation - $153,600-$250,200

Tinder - Trust & Safety Policy Analyst - $75,000-$90,000

Community Management

Anthropic - Head of Events - $300,000-$355,000

OpenAI - Community Manager, Visual Art - $190,000-$240,000

Sigma - Directory of Community - $140,000-$180,000

Scopely - Senior Manager, Community Development - $118,200-$174,000

User Research

DoorDash - Senior User Experience Researcher - $152,000-$228,000

Hinge - UX Researcher II, Internal Tools - $128,000-$154,000

PayPal - Lead User Experience Researcher - $107,300-$259,600

Talent Network

Job Seekers, join the Professional Helpers Talent Network to shorten the distance between you and hiring managers! You can add a public profile for recruiters to browse or private if you’d like me to just pass roles to you!

Hiring Managers, take a look at the folks in our Talent Directory so far! It’s small (we’re just starting), but I’m hopeful this will grow into a great resource for finding talented, passionate CX pros for the important roles you’re filling.

Still in beta, but I’ll keep you updated on any changes made!

Reclaim is awesome on its own, but it also syncs to your other favorite apps.

💬 Auto-sync your Slack status to your calendar.

Sync Asana tasks right to Google Calendar.

📄 Integrate ClickUp with Google Calendar.

🔄 Auto-schedule Google Tasks in your calendar.

🐛 Integrate Jira Issues with Google Calendar.

🗓️ Sync Todoist items to your calendar automatically.

🎫 Auto-sync Linear tickets to Google Calendar.