- Professional Helpers Weekly CX Job Newsletter
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- Professional Helpers Weekly CX Jobs Newsletter # 20
Professional Helpers Weekly CX Jobs Newsletter # 20
Anthropic is growing their T&S org!
Hi everyone! Welcome to Professional Helpers - a weekly listing of CX jobs, events, and news, scoured from the corners of the internet, presented to you every Monday afternoon.
In This Week’s Newsletter:
🌟 New Website!
💰️ Free tickets to ElevateCX Denver, thanks to Kodif!
👀 Watch last week’s Masterclass on Resume Building
📈 This week’s sponsor is Betterment!
UPDATES
New Website
The job board has its own dedicated website! There are a few other functions that are still heavily under construction, but the goal is to have a fleshed-out network to help the CX community find jobs more easily, and be found by the right hiring managers!
Talent Directory
I’ve been talking about this for a long time but have also been trying to work everyone’s feedback into how it will work. This is still a major work in progress, I appreciate you hanging with me!
I’ve set it up to allow for public profiles for those who want that, and private profiles who are stealth job hunting. Those who mark their profiles as private will get updates from me when recruiters reach out about roles that aligned with your next steps In the future I may make an anonymied directory for those profiles, but as I said, this is just V1!
If you’re interested in listing yourself in the directory, you can use this form for now! I’ll continue to update you as I make improvements.
THIS WEEK’S ROLES
Customer Experience
MetroHealthPlus - Senior Director of Customer Service - $185-$200k
Bauch Health - Senior Director Product Support - $180-$225k
Tricon Residential - Director, Customer Experience - $132-$220k
Curative - Director of Care Navigation - $130-$150k
Customer Success
DraftWise - Head of Customer Success -$160-$200k
Kira Learning - Director Customer Success - $160-$190k
PluralSight - Sr Success Operations Manager - $144-$160k
Gorgias - Enterprise Customer Success Manager - $126-$139k
Trust & Safety
Anthropic - Safety Case Specialist (Safety Mitigations) - $320-$405k
AirBnb - Federal Affairs Lead - $196-$245k
Stripe - Incident Response Manager - $163-$244k
TikTok - Head of Trust & Safety Operations Quality AMS - $147-$260k
Community Management
Anthropic - Head of Events - $300-$355k
Airtable - Director of Customer Marketing - $248-$351k
Sigma - Director of Community - $140-$180k
Gusto - Senior Community Manager - $134-$164k
User Research
Pinterest - Staff Qualitative Product Researcher, T&S - $135-$278k
Hinge - UX Researcher II, Internal Tools - $128-$154k
Axelon - UX Researcher - $100-$122k
Isoftech - UX/CX Researcher - $80-$90k
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THIS WEEK AROUND THE WEB
Read
💻️ Zoom doubled its contact center customers in the past year. Can it maintain the momentum? - CX Dive
Listen
📱 Rountable: In-App Onboarding - August 28
📈 Metrics that Matter Summit - Sept 12