Professional Helpers Weekly CX Jobs Newsletter # 20

Anthropic is growing their T&S org!

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Hi everyone! Welcome to Professional Helpers - a weekly listing of CX jobs, events, and news, scoured from the corners of the internet, presented to you every Monday afternoon.

In This Week’s Newsletter:

🌟 New Website!

💰️ Free tickets to ElevateCX Denver, thanks to Kodif!

👀 Watch last week’s Masterclass on Resume Building

📈 This week’s sponsor is Betterment!

UPDATES

New Website

The job board has its own dedicated website! There are a few other functions that are still heavily under construction, but the goal is to have a fleshed-out network to help the CX community find jobs more easily, and be found by the right hiring managers!

Talent Directory

I’ve been talking about this for a long time but have also been trying to work everyone’s feedback into how it will work. This is still a major work in progress, I appreciate you hanging with me!

I’ve set it up to allow for public profiles for those who want that, and private profiles who are stealth job hunting. Those who mark their profiles as private will get updates from me when recruiters reach out about roles that aligned with your next steps In the future I may make an anonymied directory for those profiles, but as I said, this is just V1!

If you’re interested in listing yourself in the directory, you can use this form for now! I’ll continue to update you as I make improvements.

THIS WEEK’S ROLES

Work Working GIF

Customer Experience

MetroHealthPlus - Senior Director of Customer Service - $185-$200k

Bauch Health - Senior Director Product Support - $180-$225k

Tricon Residential - Director, Customer Experience - $132-$220k

Curative - Director of Care Navigation - $130-$150k

See 14 more CX Roles Here…

Customer Success

DraftWise - Head of Customer Success -$160-$200k

Kira Learning - Director Customer Success - $160-$190k

PluralSight - Sr Success Operations Manager - $144-$160k

Gorgias - Enterprise Customer Success Manager - $126-$139k

See 17 more Success Roles Here…

Trust & Safety

Community Management

Anthropic - Head of Events - $300-$355k

Airtable - Director of Customer Marketing - $248-$351k

Sigma - Director of Community - $140-$180k

Gusto - Senior Community Manager - $134-$164k

See 13 more Community Roles Here…

User Research

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Choose where and when you want to retire, and a Betterment IRA can help make your money hustle all the way there.

THIS WEEK AROUND THE WEB

Read

Listen

📱 Rountable: In-App Onboarding - August 28

Attend

🏔️ ElevateCX - Denver - September 26th & 27th - Tickets

🇬🇧 ElevateCX - London - November 8th - Tickets