Professional Helpers - Week 013

Weekly Job Drop

The Weekly Job Drop

Hi everyone! Welcome to Professional Helpers - a weekly listing of jobs scoured from the corners of the interwebs, presented to you every Monday afternoon. You’ll find open roles in customer experience and success, trust & safety, community management, and other things that fit under user operations! I’ll also share information on upcoming events and other opportunities as they arise!

Updates!

I got some great feedback last week in regard to the talent directory!

Instead of making it a public profile, a few folks asked if there was a way to participate anonymously. I completely understand the intention behind this, and I’ll reorganize my effort for this project to suit it.

Considering recruiters usually want to see your work history, I’m thinking through the best way to organize access while keeping you anonymous.

For now, continue to reach out if you’re interested in being included in the talent directory!

Customer Experience Roles

Senior Manager Customer Support - FinQuery - not listed

Director of Customer Experience - AdvancedRX - $100 - $140k

Director, Product Customer Experience - Red Ventures - $130 - $210k

Customer Success Roles

Customer Success Director - Rise - $150 - $175k

Director, Customer Success - Grammarly - $180 - $280k

Operations Manager - Customer Success - not listed

Trust & Safety Roles

Privacy Operations Program Manager - Anthropic - $150 - $200

Fraud & Risk Analyst - OpenAI - $180 - $235k

Events, Webinars Etc

Conferences

SupportWorld Live 2024 - Las Vegas - May 14th - 15th

CSPN Annual CX Conference - Toronto - June 5th

ElevateCX - Denver - September 26th & 27th