Professional Helpers - Week 009

Author

Ashley Hayslett
April 15, 2024

Professional Helpers

Hi everyone! Welcome to Professional Helpers - a weekly listing of jobs scoured from the corners of the interwebs, presented to you every Monday afternoon. You’ll find open roles in customer experience and success, trust & safety, community management, and other things that fit under user operations! I’ll also share information on upcoming events and other opportunities as they arise!

This Week’s Updates

Zendesk Relate is this week! Hope everyone headed to Vegas has a great, safe time. ElevateCX relaunched their Podcast last week, keep up with it here.

The next big project for Professional Helpers is understanding your wants and needs as job hunters and CX pros. If you wouldn’t mind filling out this survey, that’d be a great help! I also want to start working on building a talent directory. More to come on that!

This Week’s Jobs

Customer Experience

Customer Success

Head of CX - New York Post - $150 - $200k

Director of Global Support - Interface.ai - $150 - $180k

Head of Customer Support - Zipline - $130 - $170K

See More Here…

Enterprise Customer Success Manager - Anthropic - $200 - $240k

Director of Professional Services - Mural - $195.9 - $244.8

Director of Customer Success - Aviatrix - $155 - $205

See More Here…

Trust & Safety

Events, Webinars, Et Al

Podcasts

Relatable Content by ElevateCX: CX Certifications or What?

Conferences

Zendesk Relate - Vegas - April 16th - 18th

SupportWorld Live 2024 - Las Vegas - May 14th - 15th

CSPN Annual CX Conference - Toronto - June 5th

ElevateCX - Denver - September 26th & 27th - Tickets | Apply to Speak!

Webinars