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- Professional Helpers - Week 008
Professional Helpers - Week 008
Professional Helpers
Hi everyone! Welcome to Professional Helpers - a weekly listing of jobs scoured from the corners of the interwebs, presented to you every Monday afternoon. You’ll find open roles in customer experience and success, trust & safety, community management, and other things that fit under user operations! I’ll also share information on upcoming events and other opportunities as they arise!
This Week’s Updates
I'm so sorry I missed last week, y’all! I was sick and could have sworn I scheduled it to send ☹️ Here we are this week, though, with some event updates, announcements, and fresh rolls.
This Week’s Jobs
Customer Experience | Customer Success |
Director of CX - SBH Fashion - $160k Director of CX - Dutch Pet - $130 - $150k Director of Product Support - Classy - $108.5 - $148 | Customer Success Training Specialist - Guideline - $75.5 - $100.5k Customer Success Manager - Guideline - $93 - $112.75k Director of Customer Success - Siena |
Trust & Safety
Community Policy Senior Manager - AirBnB - $100 - $120k
Director, T&S - YouTube - $232 - $341
Senior T&S Manager - $96 - $185 - Twitch
Events, Webinars, Et Al
Podcasts
Next In Queue - It’s Not About Us w/ Sarah Hatter
CX Passport - The One where she’s Feral About Support w/ Ashley Hayslett (me!)
Conferences
Write the Docs - Portland - April 14th - 16th
Zendesk Relate - Vegas - April 16th - 18th - Register
SupportWorld Live 2024 - Las Vegas - May 14th - 15th
CSPN Annual CX Conference - Toronto - June 5th
ElevateCX - Denver - September 26th & 27th - Tickets | Apply to Speak!
Webinars
Trust & Safety Masterclass by ElevateCX - April 26 - 2:00 pm ET
Settings Boundaries: The Art of Saying No (event to customers!) - May 3rd - 2:00 pm ET