The Weekly Job Drop

Hi everyone! Welcome to Professional Helpers - a weekly listing of jobs scoured from the corners of the interwebs, presented to you every Monday afternoon. You’ll find open roles in customer experience and success, trust & safety, community management, and other things that fit under user operations! I’ll also share information on upcoming events and other opportunities as they arise!

Customer Experience Roles

Senior Director Customer Support - SimplePractice - $180 - $200k

Director, Learning & Performance, Product Support - Figma - $219 - $317k

Customer Experience Director - Quince - not listed

Psych Support Operations Manager - Rula - not listed

see more here…

Customer Success Roles

VP Customer Success - Axios HQ - $250 - $275k

Director of Customer Success - Community Phone - $140k

Customer Success Manager - Tremendous - $120 - $180k

SaaS Customer Success Manager - Bluecrux - not listed

see more here…

Trust & Safety Roles

T&S Analytics Manager - Etsy - $163 - $211

Marketplace Policy Lead - Patreon - $144.5 - $195.5k

Senior Manager, Operational Success, Trust Operations - Airbnb - $175 - $222

Senior Manager T&S - Twitch - $96 - $185k

see more here…

Events, Webinars Etc

Conferences

SupportWorld Live 2024 - Las Vegas - May 14th - 15th

CSPN Annual CX Conference - Toronto - June 5th

ElevateCX - Denver - September 26th & 27th - Tickets | Apply to Speak!

Webinars

Settings Boundaries: The Art of Saying No (even to customers!) - May 3rd - 2:00 pm ET